Cancelling a class:

 

We will cancel class if the weather is dangerous or the courts are flooded.

 

If we cancel, we will do so 30-45 minutes before the session.

 

If you have not heard from us, the class will continue as normal.

 

If we cancel a class due to weather, we will offer another option in line with the academy schedule.

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If you are unable to attend the rescheduled option, unfortunately, we cannot provide an alternative solution or credit.

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Missing a class:

 

We are unable to reschedule classes if you miss a class due to illness or injury.

 

Changing your day & time:

 

As a note, players training together on a specific day and time are part of a team tennis group. Team tennis is a club competition, and you will compete against other players on different days and times.

 

Finding another team can be tricky due to the scheduling and availability of the other coaching programs, which are all at different levels.

 

For this reason, we will suggest the best day and time for you.

 

Break Weeks and Holidays:

 

We typically take a one-week break between terms. Bank Holidays, school mid-term breaks, and festive periods such as Christmas may cause coaching sessions to pause. As a result, your coaching programme end dates can change.